Terms and Conditions Payment Your credit card information must be on file or I can not book your child on the calendar. You can enter your credit card information through the Tutorbird Student Portal. For students enrolled in the monthly subscription program, payment will be charged on the first of each month to the credit card on file. You will receive an invoice and receipt of payment each month via email. For students who have enrolled in the in-person group class, payment will be deducted each term from the credit card that you have on file. You will receive a credit of $55 each term for one free class. Cancellations ONLINE: Twelve hours' notice is required for cancellations of online classes. Classes will be made up at a time that is convenient for your family so that your child gets the 4 or 8 sessions per month that you are subscribed for. When classes are canceled with 12 or more hours' notice, I will send you a link to my calendar so that you can book a make-up class, and I will guarantee that your child gets a make-up class. If you can not provide 12 hours' notice of cancellation, I would appreciate if you let me know as soon as possible when you need to cancel. I will provide a makeup class with less than 12 hours' notice depending on availability. If there is no notice of cancellation and the student does not show up for the class on more than one occasion, service may be terminated. If there is no notice of cancellation and the student does not show up for the lesson, no make up credit is provided and you will be charged for the lesson as this time has been reserved for your child's learning. IN-PERSON: There are no make-up classes or refunds for group classes. Each student will get a $55 free class credit for each 10-week term. Whether you miss a class or not, you will get a free class. I would appreciate it if you let me know at least one hour before the class if your child will not be attending. Homework and Lesson Follow-Up Your child will be provided with the book that we read during the lesson so that they can practice reading the new letter sound, and build fluency in reading after the lesson. Your child may also receive additional games and/or worksheets after the lesson. You will receive a copy of the lesson notes, which will let you know what your child learned in the lesson, your child’s accomplishments during the lesson, and any skills that your child may have had difficulty with and how we will work on these skills moving forward. The lesson notes will be emailed to you via Tutorbird. Cancelling Your Subscription ONLINE: This subscription is month-by-month. The monthly fee is non-refundable. If you would like to cancel just let me know before the next month starts so you will not be charged and you can cancel anytime. IN-PERSON: The fee for the 10-week term is non-refundable. If you do not wish to sign up for the next term, just let me know and your subscription will be canceled.